Privacy Policy

ODDJOBBERS PRIVACY POLICY

At OddJobbers, we are committed to safeguarding your personal information.  This Privacy Policy describes the ways we process and protect personal information that you provide or we collect in connection with www.oddjobbers.com (the “Website”), and any related web-based or downloadable software or applications (collectively, the “Service”).  The scope of this Policy is limited to information collected or received by us through your use of the Service.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and may provide information relating to substantive changes via email or other prominent notice. Changes to this Privacy Policy are effective as of the effective date listed above. Please periodically review this Privacy Policy for any changes.

Your use of the Service following the posting of such changes or revised statement shall constitute your acceptance of any changes in our privacy practices, and you expressly waive any right to receiving notice of such changes except where your affirmative consent is required. We encourage you to periodically review this Privacy Policy whenever you visit our Website to make sure that you understand how any personal information you provide will be used.

To our knowledge, we comply with the CAN SPAM Act of 2003. We take all of your concerns seriously and will review any written complaints received by us.

Why We Process Your Personal Information

OddJobbers provides a marketplace and communications platform where screened college students can locate potential customers that are seeking assistance with the performance of chores and small jobs around their homes or places of business. Operating this marketplace and communications platform requires OddJobbers to process personal information you provide. Personal information is used to schedule services, associate ratings with service providers, facilitate payment processing, and provide related support services. If you do not agree to the terms of this policy, please do not use the Service.
If you have questions or concerns about our privacy policy or practices, please contact us at info@oddjobbers.com.

Information We Process to Provide the Service

Personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. In some instances, information OddJobbers processes has been sufficiently anonymized that OddJobbers could not reasonably link the information with a particular consumer or household (“Anonymous Data”). In general, you can browse the Website without providing personal information to OddJobbers, but posting a job or providing services requires creation of an account.

Creating a user account requires only your basic contact information, including your first name, last name, address, phone number, and email address. We will also require you to select a password for authentication. We receive and store this information and use it to create a user profile and provide you with access to the Service. We may use your email address to contact you with information relating to the Service or to provide support. If you pay for another user’s services or receive payment for your services using the Service, you will also provide payment information to a third-party payment processor.

OddJobbers may collect additional personal information relating to your use of the Service. Users that wish to provide services (each a “Provider”) to other users (each a “Customer”) using the Service will be asked to provide information necessary to complete a background check and to confirm they are a current college student. Providers may also provide biographical information about themselves that is presented on a profile page.

We may collect and record certain information such as your unique device ID, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends and for providing you with the correct version of the application.

User safety and security is important to us.  You may communicate with us regarding any privacy-related matters by emailing us at info@oddjobbers.com. We take all of your concerns seriously and will review any written complaint received by us. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding your personal information.

Why We Process Your Personal Information

The following list details how and why OddJobbers uses your personal information when providing the Service:

  1. Authentication. We use your personal information to authenticate user sign-in attempts. This generally allows us to prevent individuals without access to your email address and password combination from logging in to your user account or otherwise using the Service as if you.
  2. Notifications. We may provide you with notifications via email or SMS regarding your use of the Service. You may adjust your notification settings within your user account options.
  3. User Experience & Research; Support. We may use your contact information to ask you about your user experience and your use of the Service. We may use automated tools to provide user-specific support services. We may also use your contact information to provide support via email or telephone.
  4. Sessions. We may use cookies, unique referral links, and other identifiers to allow you to continue interactions you have initiated. This provides for a smoother user experience by allowing you to conveniently resume your previous session without being prompted to sign in again.
  5. Anonymization. We may further process your personal information to irreversibly render it Anonymous Data. With respect to Anonymous Data, OddJobbers will (i) maintain technical safeguards intended to prohibit reidentification of users, (ii) maintain business processes intended to prohibit reidentification of users; (iii) maintain business processes intended to prevent inadvertent release of Anonymous Data; and (iv) refrain from attempting to reidentify users. Subject to applicable law, Anonymous Data may be processed without restriction.
  6. Service Usage Statistics. The Service may use Google Analytics to help analyze how users use the Service. The tool uses cookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about visitors’ use of the website (including IP Address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Website and to compile statistical reports on website activity for OddJobbers. We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to the Website. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user using the information received from Google Analytics. We will not associate any data gathered from Google Analytics with any personally identifiable information from any source. We use the collected usage statistics to better understand our customers, measure the performance of the Service, and measure the effectiveness of our marketing efforts. The vast majority of service usage statistics cannot be reasonably used to directly or indirectly identify a particular individual or household. However, if any usage statistics can be used for such purpose, we will only use the information for aggregate statistical purposes rather than observing the behavior of any particular user.
  7. Detecting and Preventing Fraud. We use your information to monitor for potentially fraudulent activities committed using the Service.

Business Purposes for Processing Personal Information

OddJobbers’s primary business for processing your personal information is to provide a user-friendly online marketplace and communications platform. In connection with that objective, OddJobbers also wishes to provide an excellent and secure user experience. We use your personal information to help prevent other users from accessing your user account. We also may use your personal information to provide customer support, evaluate and improve our Service (including using Service Usage Statistics or direct customer feedback), and to detect and prevent fraud, which helps protect us and our users from harm.

We may also disclose your personal information where such disclosure is necessary for compliance with a legal obligation to which we are subject, including without limitation, lawful law enforcement requests and United States Treasury Department Office of Foreign Assets Control compliance. To the extent we are legally required to disclose information to law enforcement, we will comply with such requests. We will not otherwise voluntarily disclose your personal information.

How long does OddJobbers retain my Personal Information?

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Agreement unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.

Does OddJobbers Process the Personal Information of Children?

OddJobbers requires that all of its users be over 13 years of age. If you have concerns or believe OddJobbers may have received personal information relating to a person under the age of 13, please contact us at info@oddjobbers.com.

California Online Privacy Protection Act Notice

A Do Not Track (DNT) standard has not been adopted to this day, and therefore OddJobbers does not use DNT signals. OddJobbers does not authorize the collection of Personal Identifiable Information (PII) from our members on OddJobbers for third party use through advertising technologies without separate member consent.

  1. What is DNT?
    DNT is the concept that has been promoted by regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
  2. What is a DNT signal?
    Currently, various browsers (including Chrome, Firefox, and Safari) offer a DNT option that relies on a technology known as a DNT header that sends a signal to websites visited by the browser user about the user's DNT preference. You can usually access your browser's DNT option in your browser's preferences.
  3. Is there a DNT technology standard?
    The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made on this issue, it has been slow, and to date no standard has been adopted. Without an industry standard for DNT, users cannot know how any given company responds to a DNT signal they receive from browser headers.
  4. How does OddJobbers respond to the signal?
    OddJobbers takes privacy and security very seriously, and strives to put our members first in all aspects of our business. With regard to DNT, OddJobbers currently does not respond to DNT signals in browsers because no DNT standard has been adopted, as noted above.
  5. Does OddJobbers share members' personally identifiable information with third parties (like advertisers and ad networks)?
    In the DNT context, OddJobbers does not authorize the collection of personal information from OddJobbers's users through advertising technologies deployed in ads that may appear on OddJobbers without opt-in consent.

Usage Statistics & Tracking

Cookies. Cookies are small text files that are transferred to your computer and/or device to remember things about your visit, such as your preferences or a user session identification number.  Information contained in a cookie may be linked to your personal information for purposes such as improving the quality of the Service or tailoring recommendations to your interests. You can disable cookies at any time, although it may prevent you from accessing or using some or all features of the Service.

Web Beacons. A “Web Beacon” is an object that is embedded in a web page that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page. OddJobbers may use Web Beacons with the Service to count users who have visited particular pages. Web Beacons are not used to access users’ personally identifiable information; they are a technique OddJobbers may use to compile aggregated statistics about usage of the Service. Web Beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web Beacon resides.

You may not decline Web Beacons. However, they can be rendered ineffective by declining all cookies or modifying your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. Third parties are not permitted to use Web Beacons with the Service.